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Case Labels

By adelforce

Add labels to cases.

Free  

Never requires payment

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Business Need
Productivity
Requires
Sales Cloud
Service Cloud

Nicely define cases according to your case management requirement. You can use labels as a condition or as an action within a Business Rule. Flag your case with a label and then run rules against it and allow reporting on it.

  • Execution

Highlights

Give agents immediate clarity, prioritize, and differentiate between cases quickly by color-coordinating your case labels. Specify color for each label, which determines how the label is displayed in the Service Console, or general app, to your agents.

Instructions> https://sites.google.com/view/adelforce/products-services/case-labels

Provider Details

We design and build tailored Salesforce solutions based on your business requirements. Enhancement of your CRM to make work life easier, improve performance and precision.

Pricing Details

Free

You can fully use this solution without payment.

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