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Conquer: Voice Call, CTI Telephony, AI Voicebot, SMS, WhatsApp & AI Dialer

AI Voice Dialer & CTI Telephony for Salesforce — SMS, WhatsApp, Call & Text

Overview

See How Conquer: Voice Call, CTI Telephony, AI Voicebot, SMS, WhatsApp & AI Dialer Works

  • Salesforce-Native CTI Telephony, Call Center & Contact Cent Native CTI telephony for Voice calls, SMS, WhatsApp messaging & dialer workflows in one softphone platform. Sales & RevOps teams handle calling, texting & communication with engagement data.

  • Power Dialer & Telephony for Salesforce Increase outbound productivity with Power Dialer. Automatically dial leads, reduce idle time between calls, and help SDR & sales teams connect with more prospects while managing calling activity inside Salesforce.

  • Click to Call, Click-to-Dial & Call Logging Make voice calls using click to call & click-to-dial with CTI telephony integration. Inbound calls, voicemail, IVR & SMS are auto-logged with AI call transcription and AI speech-to-text.

  • SMS, WhatsApp, Text Messaging & Voice Drive two-way text conversations and bulk outreach from Salesforce with SMS, Bulk SMS, Two-way SMS, WhatsApp, Mass Texting & Text Messaging. Keep Conversational Messaging & Voice calls connected to Service Cloud.

  • Multi-Channel WhatsApp, SMS & Voice Cadences Automate multi-channel cadences with Salesforce Flow across Voice, Two-way SMS, Text Messaging, WhatsApp, Conversational Messaging, voicemail drops and email. Lift engagement across the sales cycle.

  • AI Voicebot, AI Chatbot, Conversational AI & Virtual Assistant AI sales coaching with sentiment analysis & AI call transcription to analyze sales calls & conversations, predict deal outcomes, and improve revenue forecasting with real-time voice insights.

  • Real-Time Dialer & SMS Analytics Track performance with real-time dialer analytics & AI insights showing Voice call outcomes, SMS engagement & calling activity. Managers gain visibility into productivity, cadence performance & outreach effectiveness.

  • Mass Dialer, Bulk SMS, MMS & Cloud Contact Center Scale outbound calling and high-volume outreach with Mass Dialer, Bulk SMS, MMS and Mass Texting. Conquer helps sales teams, call centers & contact centers with Salesforce CTI & cloud telephony.

  • Call Recording, AI Meeting Notes & Compliance Maintain secure communication with call recording, voicemail tracking, SMS & WhatsApp consent management. Conquer keeps reliable telephony records of every Voice call & messaging interaction for compliance.

Conquer is an AI-powered Salesforce dialer and CTI telephony platform that helps revenue teams scale outbound outreach and manage customer communication through voice calls, SMS text messaging, and automated sales cadences. Sales teams use Power Dialer, Mass Dialer, and CTI telephony click-to-dial to accelerate outbound calling, increase connection rates, and reduce manual dialing. Native SMS text messaging and voicemail drop enable teams to engage prospects across voice and messaging channels directly inside Salesforce. AI sales coaching and conversation insights use AI-powered features like call transcription, speech-to-text, sentiment analysis, and voice alerts to analyze conversations and engagement patterns. Combined with real-time analytics, teams gain visibility into call activity, SMS engagement, and overall productivity to improve outreach performance. Common use cases include: ➤ Outbound prospecting and SDR dialing campaigns ➤ Inside sales and revenue team outreach ➤ Call center communication in Salesforce ➤ Lead follow-up and inbound response management ➤ Customer success and account management calls ➤ Multi-channel sales cadences using voice and SMS

Categories

Business Needs
Sales
Telephony
Field Service
Industries
Education
Financial Services
Professional Services
Personas
Marketer
Sales Representative / Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Managed Package
Lightning App Builder
Salesforce Mobile

Compatibility

Required Salesforce Products
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Compatible Salesforce Products
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Supported Languages
English

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