Explore apps for invoice automationIntegrate CRM with CLM solutions
Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
BlueHike
The Expert in Service and Field Service Management
- Product Competencies
- Agentforce MarketingAgentforce ServicePlatform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 19
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 67
We are BlueHike: the expert for service and field service management in Salesforce. Our team of experienced consultants makes sure your call center, dispatch center and field resources are able to work in the most optimal way.
Description
We are BlueHike, and we love service! As Salesforce partner we support organizations who provide service and do maintenance for their customers on a daily basis. We support these organizations using solutions such as Salesforce Service Cloud, Salesforce Field Service and Experience Cloud. Furthermore we bring our own solutions and methods to jumpstart your service improvement journey. BlueHike is the subsidairy of Ideo focussing on using Salesforce solutions to improve the service processes of customers. Ideo is an IT consultancy company and expert in the field of service and maintenance processes. For over 20 years, Ideo has been advising businesses on how to optimally design their service and maintenance processes, by employing software from Salesforce, ClickSoftware and SAP and with a focus on scheduling and mobile challenges. Our customers are large (inter)national organisations.
Highlights
BlueHike focuses exclusively on optimizing the most challenging Service Management processes. We do this utilizing the Salesforce 360-platform, with a focus on Service Cloud and Field Service.
We maximize the result of the service management implementation for our customers through increased efficiency, customer satisfaction and employee adoption. Our goal is to help customers take the next step on their service journey.
We support all types of companies in optimizing their service management process, from large utilities that schedule thousands of engineers; to quality inspectors for a government agency, to service companies with 50 field technicians.
Provider Details
BlueHike
's-Hertogenbosch, The Netherlands
We are BlueHike, and we love service! As Salesforce partner we support organizations who provide service and do maintenance for their customers on a daily basis. We support these organizations using solutions such as Salesforce Service Cloud, Salesforce Field Service and Experience Cloud. Furthermore we bring our own solutions and methods to jumpstart your service improvement journey. BlueHike is the subsidairy of Ideo focussing on using Salesforce solutions to improve the service processes of customers. Ideo is an IT consultancy company and expert in the field of service and maintenance processes. For over 20 years, Ideo has been advising businesses on how to optimally design their service and maintenance processes, by employing software from Salesforce, ClickSoftware and SAP and with a focus on scheduling and mobile challenges. Our customers are large (inter)national organisations.
Geographic Focus
Shows the regions where the provider operates or has done business
Countries
Belgium • Kuwait • Netherlands
Languages
Supported Languages
Dutch • English