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Ascent Order Management: Sales Orders, Pick, Pack, Return

Ascent Order Management (OM) | Simplify Omni-channel Orders

Overview

Ascent OM is a 100% native application for order management. It extends the Salesforce standard order entry interface, products and price books in order to add new fields & functionality to assist in managing orders and costing.

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See How Ascent Order Management: Sales Orders, Pick, Pack, Return Works

  • Sales Order Management: View all omni-channel orders in a central location for a more effective ordering system. Create, review, activate and respond to individual orders or view at the dashboard level for macro-level insights.

  • Leverage standardized rules to intelligently select products to pick, pack, and ship. Perform wave and individual picking. Use in-house or third party logistics (3PL) systems for warehouse shipping via Ascent OM or APIs.

  • Order Packages: Tie to a tracking number and record which serials and lots are packed inside of boxes. Customer Returns: CSRs and field service are able to trigger returns based on customer inquiries into the call center or out in the field.

Ascent Order Management is critical for an organization to achieve a 360 degree view of its operations. Ascent OM simplifies the complexity of an omni-channel organization’s order lifecycle from inception to delivery. It efficiently tracks the cycle of people, internal fulfillment processes and connected apps to create a better end-to-end customer experience. Ascent Order Management extends the value of Salesforce for customer service, sales, field service, and warehouse teams. AscentOM extends the Salesforce standard order entry interface and price books to add new fields & functionality in order to assist in managing orders and costing.

Categories

Business Needs
Sales
Customer Service
Quotes & Orders
Industries
Consumer Goods
Healthcare & Life Sciences
Retail
Personas
Business Operations Manager
Sales Representative / Manager
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package
Lightning App Builder
Salesforce Mobile

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