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Reputation Studio Lite | Product Reviews & Q&A for Salesforce

By 1440, Inc.

Manage Product Reviews, Ratings & Retailer Questions in Salesforce

No Ratings
Starting at $499   USD/Channel/month

Discounts available for nonprofits

Try It
Industries
Consumer Goods
Retail
Travel, Transportation, & Hospitality
Business Need
Customer Service
Analytics
Requires
None
Compatible With
Service Cloud

Reputation Studio Lite helps Customer Service teams manage product reviews and customer questions from leading retail and user-generated content platforms directly inside Salesforce. Respond faster, automate case creation, and improve customer satisfactio

Highlights

Product Review Channels ✔ Connect Bazaarvoice, Bazaarvoice Connections Network, Amazon Questions, and other supported product review sources into one Salesforce workspace.

Built for Service Cloud ✔ Automatically create Service Cloud cases from product reviews and customer questions, assign work to agents, prioritize responses, and streamline review workflows.

Faster Customer Responses ✔ Use templates, approvals, routing, and customizable workspaces to improve response consistency and reduce manual effort.

Product Feedback Insights ✔ Monitor customer sentiment, identify product issues, track response KPIs, and surface actionable insights directly inside Salesforce.

Easy to Deploy ✔ A streamlined version of Reputation Studio designed for organizations focused primarily on product reviews and retailer Q&A.

Provider Details

1440, Inc.
Park City, Utah
Social Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
Pledge 1%
Founded
2009
Website
Email

1440 empowers businesses to enhance their connections with customers globally. It aids brands in efficiently handling consumer reviews and Q&A, while its highly precise machine translation tool overcomes language barriers. Additionally, its messaging app expands Salesforce's digital engagement capabilities, offering support for various channels and devices to facilitate seamless conversations across popular communication platforms.

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

Default Plan

$499 USD/Channel/month

Lowest Starting Price

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