AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Recur - OmniChannel for Salesforce - WhatsApp/WeChat/Line/Facebook Messenger

Connecting popular multi social media channels in Salesforce

Overview

Provide a one-stop engagement solution connecting your consumers with WhatsApp, WeChat, Facebook Messenger and LINE in Salesforce. Features include multi-channel real-time live chat in a single console, conversation automation, outbound messaging, etc.

1 of 13

  • Multi social media conversation in a single console - Native Omni-Channel Routing - Skill Base Routing and Assignment - Conversation Transfer - Full Conversation History - Conversation Tagging - Quick Text Template - Media and Location Sharing

  • Conversation Automation - Auto Reply and Greeting - Offline Conversation Conversion - Automate conversation through Process Builder

  • Outbound Messaging and Conversational Marketing - User-Friendly Template Message Design - Integrate with Salesforce Campaign Management - Report for Conversation Tagging

Recur provides a one-stop engagement solution connecting your consumers from 200+ countries, including China. This absolutely can derive your business strategy For the inbound messaging, Recur allows you to manage multi channel conversation in a single console. With the intelligent native omni-channel routing, conversation from different channels will be routed and handled by proper customer support with a high satisfaction rate. For the outbound messaging, you can define your own target list and send out the template message through these popular social media channels, and capture the feedback in real-time. This definitely increase the action rate on your event campaign. We are here to help you derive your business strategy in omni channel. Contact us at sales@recur.com.hk today to find out more.

Categories

Business Needs
Chat & Web Conferencing
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

More from Recur Limited

  • Recur Limited
    by Recur Limited
    RECUR aims to provide Value-added & Innovative solutions for Salesforce users to REFINE and ENHANCE their business Strategy. Consulting Partner & AppExchange ISV Partner