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Sirono Financial Health App
Every Contact Center Agent becomes a Collector
Starting at $150 USD/user/month
- Business Need
- Productivity
The Financial Health App, installed in your HealthCloud or ServiceCloud environment, provides visibility into outstanding balances, payment plans, and estimates. It offers easy ways for agents to collect payments, including credit card and eCheck.
Highlights
Instant visibility into patient financial responsibility across all provider departments. Includes outstanding balance and age of accounts, status of payment plans, and details of all pre-service estimates.
Data-driven recommendations for the agent as to what to say to the patient, as well as what actions to take. These configurable recommendations may include: take payment, offer payment plan, take deposit, offer financial assistance program.
Easy-to-use payments, including credit card and e-Check, and simple payment plan creation. Online payments utilize the provider's merchant gateway of choice, and Sirono creates payment transactions to be posted back to the source accounting systems.
Provider Details
Sirono
Oakland, CA, USA
Sirono is the industry’s first Patient Financial Experience platform. Sirono redefines best practices for patient payments by addressing the frustrating payment processes that make patients hate to pay their medical bills. Sirono unifies the payment process across departments, agents and touchpoints in patient billing—making it easy to provide high-quality customer service. With simplified charges, user-friendly payment plans, consolidated billing, and diverse engagement choices, high patient satisfaction drives patient payment revenue growth.
Pricing Details
Default Plan
$150 USD/user/month
Lowest Starting Price