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NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce
Hire an AI agent to run your CX - 100% native, 95% less than Qualtrics
- Industries
- Financial ServicesHealthcare & Life SciencesProfessional Services
- Business Need
- Customer ServiceMarketingSurveys
- Requires
- Sales Cloud
- Compatible With
- Sales CloudService CloudMarketing Cloud Engagement
Automate NPS, CSAT, VOC & CES surveys from any Salesforce event. AI agents classify Promoters, Detractors & Passives, auto-create Cases, launch nurture flows, and brief leadership - 100% native. No third-party tools.
Highlights
✓ Auto-trigger NPS, CSAT & CES from Case Close, Opp Won, Onboarding, or any Salesforce event
✓ Save up to 95% vs. Qualtrics & Medallia — enterprise Voice of Customer at a fraction of the cost
✓ CX360 real-time dashboard: response rates, loyalty trends, loop closure rates — by rep, team, and region
✓ Customer, Employee & Partner listening from one platform — NPS, CSAT, CES, and custom feedback
✓ GDPR/CCPA compliant — data stays in Salesforce. Zero third-party data transfer.
✓ AI agents classify every response: Detractors → P1 Case. Promoters → review request. Passives → 30-day nurture.
✓ 100% Salesforce-native — responses map to Account, Contact, Case, Opportunity. Your data never leaves SF.
✓ 70+ pre-built survey forms + 40+ branded email templates. Send your first NPS survey in 10 minutes.
✓ 15+ question types, conditional logic, skip patterns, no-code survey builder
SalesHub, LLC's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Diverse-Owned Business
This company is at least 51% owned or operated by members of one or more of these groups: women, veterans, minorities, person(s) with disability(ies), and the LGTBQ community. To learn more, review the certification provided by the company.
Provider Details
SalesHub, LLC
Atlanta, Georgia
Sales Hub, LLC is a customer-centric consulting firm and a Salesforce Consulting Partner in the North American region. With expertise across all main industries and business functions, we build and deliver cloud-based solutions focused on helping you accelerate, automate, and optimize your operations. So whether you’re new to cloud technology, or you’re looking for help enhancing your solution, we have you covered. We offer services in strategy and business management, development and implementation, as well as ongoing project support and maintenance.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
CX Lite $3,500/year CX Pro $8,500/year CX360 Insights $16,000/year starting All plans include platform support and maintenance. Discounts available for nonprofits and multi-year agreements. Contact SalesHub for enterprise pricing.
CX Lite
$3,500 USD/company/year
Free trial available for 7 days
CX Pro
$8,500 USD/company/year
Free trial available for 7 days
CX360 Insights
$16,000 USD/company/year
Free trial available for 7 days