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Online Business Systems
Results. Guaranteed.

Overview
Our certified Salesforce consultants specialize in CRM strategy, automation, and partner enablement through Salesforce tools. We help businesses solve complex data challenges, streamline lead lifecycle management, and empower partner networks.
Founded in 1986, Online Business Systems (Online) is a privately held Digital Transformation and Cybersecurity Consultancy.
100+ certifications & growing – company’s focus on professional development allows us to grow & stay current with salesforce solutions & industry trends
Online has nearly 300 business and technology professionals working with customers throughout Canada and the US, from one of Online’s 6 regional locations or our virtual offices.
At Online, it's not just what we do, it's how we do it. We are a team of Salesforce-certified professionals with deep expertise in Sales Cloud, Marketing Cloud, Data Cloud, and partner-focused solutions like Agentforce. Our consultants excel at bridging the gap between strategy and execution—helping marketing, sales, and partner teams maximize the value of their Salesforce investment. What We Offer: • CRM Strategy & Optimization: End-to-end CRM assessments, scalable solution design, and implementation across industries and business models. • Marketing Cloud Services: Journey automation, AMPScript personalization, dynamic content, and campaign performance optimization. • Salesforce Data Cloud: Real-time data unification, intelligent segmentation, and activation strategies. • Agentforce Enablement: Onboarding, training, lead management optimization, and partner engagement strategies tailored for scalable partner ecosystems. Whether you're deploying Salesforce for the first time or scaling across a complex ecosystem of partners and brands, our team delivers with business acumen, technical precision, and a passion for outcomes.
CGI's Achievements
Categories
- Industry Competencies
- Energy and UtilitiesFinancial ServicesRetail
- Product Competencies
- Agentforce CommerceAgentforce MarketingAgentforce SalesAgentforce ServiceAnalyticsPlatformSmall Business
- Geographic FocusShows the regions where the provider operates or has done business
- United StatesCanadaAustraliaAustriaBelgiumCzechiaFinlandFranceGermanyIndiaItalyLatviaLithuaniaMoroccoNetherlandsPhilippinesPolandPortugalSlovakiaSpainSwedenTunisiaUnited Kingdom
- Supported Languages
- English