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Touchless Lending Experience for Salesforce
Touchless Lending Experience/Making Customer Engagement & Acquisition Easy
Overview
Touchless Lending® Experience for Salesforce is a customer engagement acquisition platform for lending that provides a single pane of glass integrating with multiple lead aggregators to build a 360° view of customers and loan origination workflows.
• Orchestration of sales & marketing activities to drive greater traffic to the mouth of the funnel. Ability to integrate with the best sources of leads in the market – from 3rd parties like LendingTree to referrals, from local realtors and builder
• Single interface and app to drive the full business process cycle from lead to loan with intelligence to automate omnichannel borrower communication and drive closure actions
• Integrated with leading LOSs, Pricing engines and over 100 3rd party industry data sources from credit to appraisal to enable full loan closure workflows
Tavant’s Touchless Lending® Experience for Salesforce is the only Home Loan Officer/ Advisor solution built on top of Salesforce and uses Financial Service Cloud which drives the “lead to loan” process with industry-specific workflows, data & services connectors and insights. Ensures seamless collaboration with all parties, including borrowers, realtors, internal stakeholders like processors and underwriters. Feature set Manage Lead Funnels Efficiently o Skill and Load based Lead Routing o Intelligent Lead prioritization Engage through Omni-channel o Communicate with borrowers based on lifecycle events on the digital channel of their choice: call, email, text or push notifications o Maintain history of all borrower communications to create a true Customer 360 view Execute Mortgage Processes Seamlessly o Manage personalized workflows based on borrower, product preference and source channels o Map leads to opportunities and loan scenarios Leverage Salesforce Innovation o Secured and standardized data model for data security o Salesforce’s event platform and APIs deliver customization hooks that allow the leads to adjust to your nuances without sacrificing best practices
Categories
- Business Needs
- Finance
- Industries
- Financial Services
- Personas
- AdministratorBusiness Operations ManagerSales Representative / Manager
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package