Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Cadalys Service Management®
Native ITIL/ITSM for Salesforce
$73 USD/user/month
- Industries
- Horizontal Product
- Business Need
- Customer ServiceIT ManagementHuman Resources
- Requires
- Service Cloud
- Compatible With
- Experience CloudFinancial Services CloudGovernment Cloud
Built entirely on the Salesforce platform, Cadalys Service Management® delivers out-of-the-box ITIL processes for any service delivery function, from internal IT and HR help desks for employees to external customer-facing operations that serve clients.

Watch Video
Highlights
Fast and easy to configure, deploy and use in your existing Salesforce org or separate org with seamless ITSM/ITIL features
Flexible, scalable approach to ITIL best practices that can be applied both internally to support employees and externally to service customers
Powerful, mature, and scalable CMDB drives insight and excellent in delivery throughout the enterprise.
Provider Details
Cadalys, Inc.
San Francisco, California, USA
Cadalys is an award-winning Salesforce® partner specializing in developing seamless, intelligent, cloud-based solutions for tomorrow, today. Founded in 2008 and headquartered in San Francisco, Cadalys has a long history of successfully developing powerful apps that add unique value and enrich the Salesforce experience. Cadalys is one of a select group of companies in the Salesforce Product Development Organization program for excellence in application development— with a strategic focus on employee, customer and partner engagement and evidence-based healthcare solutions. To learn more about Cadalys, visit www.cadalys.com.
Pricing Details
We offer volume discounts based on the number of users and duration of contract.
List Price
$73 USD/user/month