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ACCENTURE CONNECTED RESOLUTION ENGINE - INDUSTRIAL

By Accenture

Addressing the moments that matter in service.

No Ratings
Freemium  

Payment required to increase usage, users, or features

The Connected Resolution Engine improves the end-to-end customer experience throughout the service journey. It translates IoT sensor readings into meaningful and actionable resolution steps.

Highlights

Capture the geolocation on an asset as well as it's service type so that it is routed to the correct service territory.

Capture all fault codes associated with your machinery and link them to parts in order to leverage this part service repository for diagnosis a problem.

Configure communication to customers based on fault code severity to meet customer preferences.

Provider Details

Accenture
Global
Website
Phone
1-877-889-9009 or 1-312-842-5012

Accenture helps companies deliver seamless, personalized experiences on Salesforce by uniting data and AI-driven insights across marketing, sales, commerce, and service. In a rapidly changing market, this we empower businesses to stay relevant, build loyalty, and drive growth — all while continuously innovating to meet evolving customer needs. We combine the breadth of our expertise across Strategy and Consulting, Technology and Operations services and Accenture Song. Our unmatched global scale, deep industry knowledge and technology prowess enables us to deliver end-to-end solutions through a collaborative ecosystem of trusted partners. By integrating Salesforce Agentforce and Accenture AI Refinery™ businesses can maximize the value of their AI investments. With over 56,000 Salesforce-skilled professionals, 78,000+ Salesforce certifications, and 20+ Salesforce Partner Innovation Awards, Accenture enables companies to realize the full potential of their Salesforce investments.

Pricing Details

Freemium

You can use this limited solution for free, but must pay to increase usage, users, or features.

Contact Accenture for more information

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