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Zenkraft | Shipping, Tracking & Returns for Salesforce Order Management
100% native Shipping, Returns and Tracking for Salesforce Order Management
Overview
Zenkraft, a Bringg Solution, is a Salesforce native app that expands Salesforce Order Mgmt to include fulfillment. ☑ Automate shipping ☑ Calculate estimated delivery dates & cost ☑ Track shipments in real-time ☑ Process returns ☑ Generate shipping labels
See How Zenkraft | Shipping, Tracking & Returns for Salesforce Order Management Works
★ Real-time Tracking. Zenkraft updates the status of shipments every hour in Order Management. This helps reps quickly answer WISMO inquiries. Branded tracking emails are sent when shipments are in transit, out for delivery, delayed and delivered.
★ Automated Returns. Automatically book and generate labels for 60+ carriers including FedEx, UPS, DHL and USPS. These are emailed to your customer and the return shipment status automatically updates in Salesforce every hour.
★ Smart fulfillment. Use Flows and Process Builder to automatically book shipments based on weight, destination, origin and any other criteria. Zenkraft supports pick and pack with printer/scale/scanner integration for in-store or warehouse fulfillment.
Extend SFOM functionality to include fulfillment, natively Example use cases include: ----------- • Fulfill orders and book shipments directly with 120+ carriers • Send return labels to customers and track their inbound status • Tracking updates automatically alongside order data every hour • Send branded tracking emails at the 5 more important stages of delivery. This will reduce WISMO inquiries into your call center • View reports and dashboards of live shipments Salesforce Native ---------- • Ship to any standard or custom object in Salesforce • Integrates directly with printers, scanners and scales • Leverage pre-built integrations to 200+ shipping carriers for rating, shipping, tracking, pickups and returns • Compatible with our Commerce Cloud Cartridge and Marketing Cloud Why? ----------- • Zenkraft is 100% native. Your data goes directly to the carrier. • Fast to deploy - your Salesforce administrator can install, configure and deploy in days not weeks. • Risk - any Salesforce admin will know how to manage this application • Trust & Experience - Zenkraft has nearly 1,000 customers, has processed 150 million shipments, and has been on the AppExchange for 10 years.
Categories
- Business Needs
- Customer ServiceCommerceShipping, Fulfillment & Logistics
- Industries
- Consumer GoodsHealthcare & Life SciencesManufacturing
- Personas
- ExecutiveMarketerOther
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsSalesforce ShieldManaged Package
