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IVR Migration Tool (Legacy to SCV powered by Amazon Connect & Lex)
Migrate Legacy IVR (Nuance, Cisco, Avaya, etc) to Amazon Lex & Connect
- Business Need
- Customer ServiceTelephony
- Requires
- Service Cloud
- Compatible With
- Service Cloud
NeuraFlash brings mature IVR and Conversational AI expertise to help customers migrate large, complex IVRs from legacy platforms to Amazon Lex and Amazon Connect.
Highlights
Migrate Legacy IVR Expertise (Nuance, Cisco, Avaya, Genesys, etc) to Amazon Lex & Amazon Connect
NeuraFlash brings mature IVR and Conversational AI expertise to help customers migrate large, complex IVRs from legacy platforms to Amazon Lex.
Use the NeuraFlash IVR Migration Tool to accelerate the adoption of Amazon Lex and quickly begin testing and deploying your Lex chatbot
Provider Details

NeuraFlash LLC
Burlington, MA 01803
Are YOU ready to leverage AI, Einstein GPT, & Data Cloud to deliver exceptional experiences that result in real-time business savings? We are a top Consulting & ISV Partner of Salesforce & AWS and the go-to partner for all things Contact Center, Sales, & Field Service Operations. We build end-to-end solutions across industries & Salesforce Clouds, specializing in Service Cloud, Service Cloud Voice, Digital Channels, Bots, Field Service, Revenue Cloud (Sales, CPQ, Billing), & MuleSoft - with a dedicated practice for each solution. Our knowledge of the Salesforce Customer 360, our Guaranteed Outcomes Program, our unique Change Management approach, & agile team of 400+ sets us apart & enables us to help you exceed your business goals!
Pricing Details
Free
You can fully use this solution without payment.