TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting

100% Salesforce-native SMS Send bulk and two-way SMS and MMS directly from Lead, Contact, and Opportunity records. No pop-ups, no second login, no middleware — every message and reply logs straight to the Salesforce activity timeline automatically.

Works with Salesforce Flows Make SMS a step in the automations you already run. Trigger one-off or mass texts from Salesforce Flows, personalize them with dynamic fields and reusable templates, and keep marketing, sales, and service working in one system.

Mass texting at scale Send bulk SMS, schedule sends for the right moment, and clone a winning campaign in a click. Built-in reporting tracks delivery, opt-outs, link clicks, and engagement so you can tune the next send.

TrueDelivery® AI deliverability TrueDelivery® pre-checks every outbound message against current carrier spam filters before sending, flagging or blocking problematic messages so more of your texts arrive. When a message is flagged, fix it before sending.

Owned messaging infrastructure TrueDialog owns its messaging infrastructure end-to-end; no third-party aggregators, no added points of failure. The result is reliable delivery, enterprise throughput, and 99.99% uptime for your most time-sensitive messages

U.S. support & built-in compliance Reach a 100% U.S.-based white-glove support team by phone and email — a real person, not a bot. Compliance is built in: opt-out management, automated 10DLC registration, SOC 2 Type II, TX-RAMP, and ISO 9001 certified

AI Assistant for faster replies AI Assistant reads incoming texts and suggests responses your team can send in a click, so two-way conversations get answered faster and new reps ramp quickly. Available natively inside the TrueDialog Salesforce integration

Unlimited users and enterprise governance Role-based permissions, view-only and full-access roles, and an Account Tree hierarchy give admins control across teams and business units — with unlimited users on every plan, so your cost never scales with seats

Short codes, long codes, and toll-free Choose the right number for every use case: high-volume short codes for campaigns and alerts, 10DLC long codes for two-way conversations and sales outreach, and toll-free numbers for trusted customer support.