AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

SAP-SFS Adapter by BlueHike | Connector for (Field)Service integration with SAP

Combine SAP and Salesforce to create the ultimate Field Service process

Overview

Combine the power of SAP and Salesforce to create the ultimate Field Service Management process. This adapter provides an easy and out-of-the-box way to integrate your SAP ERP system, both SAP ECC and S/4 HANA, with Salesforce Field Service.

1 of 9

See How SAP-SFS Adapter by BlueHike | Connector for (Field)Service integration with SAP Works

  • Work Order Management | Unlock your SAP field service process in Salesforce with on-change transfer of all relevant work order details, including support for status, skills and tools.

  • Complex Work | Stay on top of complex projects, with support for scheduling dependencies between tasks, multi day tasks and crew assignments.

  • Resources Management | Use SAP HR employee records as source for your service resources in Salesforce and their attributes such as the Service Territory, home address, skills and availability.

To achieve high customer satisfaction and maintain assets effectively, service processes need to be optimized across all platforms. BlueHike has developed the SAP - Salesforce Field Service adapter to combine the power of SAP and Salesforce and create the ultimate Field Service Management process. This adapter provides an easy and out-ofthe-box way to integrate your SAP ERP system, both SAP ECC and S/4 HANA, with Salesforce Field Service. The adapter is built with ease of use, configurability and maintainability in mind. It is based on standard SAP and Salesforce technology and functionality and leverages industry best-practices. This product is powered by Ideo and BlueHike.

Categories

Business Needs
IT & Administration
Integration
Industries
Automotive
Energy
Manufacturing
Personas
Administrator
Architect
Designer
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder
Salesforce Mobile

More from BlueHike

  • BlueHike
    by BlueHike
    We are BlueHike: the expert for service and field service management in Salesforce. Our team of experienced consultants makes sure your call center, dispatch center and field resources are able to work in the most optimal way.