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Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)
Connect any PBX including MS-Teams to Service Cloud Voice
- Industries
- Horizontal Product
- Business Need
- SalesCustomer ServiceTelephony
- Requires
- Sales CloudService CloudPlatform Cloud
- Compatible With
- Marketing Cloud EngagementFinancial Services CloudHealth Cloud
Connect to over 100 PBX (on-premise, cloud) including Microsoft Teams to Salesforce Service Cloud Voice. Add Call Distribution based on Salesforce Data and Audio Link and Archive Service to get a Contact Center Suite.
Highlights
PHONE SYSTEM Different ways to connect to a phone system (server and PC based TAPI / CSTA, uaCSTA handset, SoftPhone or Microsoft Teams ). No change in PBX setup required. Keep existing phone provider.
MS-Teams Make calls with Microsoft Teams and Service Cloud Voice by connecting your SIP-Trunk /SBC Several MS-Teams integration options Teams as a contact center and direct MS-Teams integration via Direct Routing / Microsoft Calling Plan
Multiple phone systems supported in one Salesforce organization. Contact Center Suite option with Automatic Call Distribution based on Salesforce data and Audio Recording archiving and linking to Salesforce
Provider Details
Unaric
London
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2023
Website
Email
Unaric’s mission is to help customers scale smarter, move faster and deliver better customer experiences by enhancing the Salesforce platform. We unify Salesforce applications, providing domain-specific products, supported by real people, that unlock AI investments quickly. Built for smarter working We bring over 100+ years of combined Salesforce experience to every application and process - all with the aim of helping teams work faster, scale smarter and deliver more with less. Power AI agents We help Salesforce-first enterprises turn scattered activity into structured, AI-ready data - so every application becomes part of a connected, intelligent system One Suite. One Experience. From communications through to payments, reporting, and training, our apps share a unified mission, data model, and support team. Beautifully simple Our applications are built to work seamlessly together inside your Salesforce org. Unaric provides the connecting fabric between Salesforce apps, resulting in cohesive user experiences.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
Depending on the phone system, additional costs could apply to connect the phone system. Volume discounts available Contact sales@mirage-systems.com for a quote and presentation.
1 year contract
€25 EUR/user/month
Free trial available for 30 days
Lowest Starting Price