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Charket Social Hub

By Charket

Engage customers on social media

$4,000   USD/5 users/month
Try It
Requires
Service Cloud
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

Charket Social Hub integrates social media platforms such as WhatsApp, WeChat, WeCom, and LINE to Salesforce. This allows you to conduct social marketing/selling while providing customer support via social media channels, all within your Salesforce CRM.

Highlights

One hub that connects most influential social networks to your Salesforce Customer 360.

Protect your data by processing and storing all your social network data within your own Salesforce org.

Free updates free your time from dealing with technical complexities. Free customer success service helps you run the most successful social media strategy.

Provider Details

Charket
San Mateo, US
Founded
2017
Website
Email
Phone
+1 (209) 888-0388

Charket.ai is a leading social-media technology provider in the Salesforce ecosystem, delivering AI-powered AppExchange apps that connect major social media platforms—including WeChat, WeCom, WhatsApp, LINE, and SMS—directly to Salesforce CRM. Charket.ai helps organizations transform social messaging into a core system of engagement across marketing, sales, customer service, and customer retention. Charket.ai's AI-powered social media solution leverages Salesforce Agentforce together with advanced LLMs, including OpenAI and DeepSeek, to enable intelligent automation, conversational engagement, and data-driven insights throughout the entire customer journey. All Charket apps are Salesforce native by design. Customer data is stored securely within Salesforce and protected by Salesforce's authentication, access control, and enterprise-grade security architecture. By inheriting Salesforce's compliance with global regulations such as GDPR, PIPL, and CCPA, Charket.ai enables organizations to execute social media strategies with confidence—without compromising security, privacy, or regulatory compliance.

Pricing Details

Default Plan

$4,000 USD/5 users/month

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