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Optum Patient Help Line

Providing clinical and non-clinical support 24/7

Overview

Optum Patient Help Line provides the scale and expertise to give every patient on-demand access to both customer service and clinical support, resulting in a superior experience and value for driving your business.

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  • Optum® Patient Help Line provides patients with convenient access to live clinical and non-clinical support any time, connected with you, their trusted provider. By reducing or eliminating on-call workload, physician retention and satisfaction improves.

  • On-demand support helps patients confidently navigate your health care system and guides them to the right level of care. Optum analytics also enable our team to proactively identify and address a patient’s unique care opportunities, even when unspoken.

Optum Patient Help Line provides the scale and expertise to give every patient on-demand access to both customer service and clinical support, resulting in a superior experience and value for driving your business.

Categories

Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Person Accounts
Salesforce Shield
Community Builder
Managed Package
Lightning App Builder

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