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NBA for Retail Banking Powered by TCS Customer Knowledge Platform

By Tata Consultancy Services Ltd

Hyper-Personalized Recommendations powered by Niche Banking Insights

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Free  

Never requires payment

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Next Best Action Strategy for Retail Banking that leverages powerful insights from TCS Customer Knowledge Platform to inform and guide the strategy flow. Recommendations that are personalized and based on the customer's persona and behavior.

  • Introduction to TCS NBA For Retail Banking Powered By CKP

Highlights

Personalized recommendations based on customer behavior, propensity to churn and recent credit card activities. Recommendations include options to download a budget tool, enroll in fraud or overdraft protection or activate global card usage.

Visibility of recent Card Decline issues from CKP right on the Contact detail page.

App generates the recommendations based on the CKP data directly without saving the data in Salesforce.

Provider Details

Tata Consultancy Services Ltd
Mumbai, Maharashtra, India

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development.

Pricing Details

Free

You can fully use this solution without payment.

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