MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Medallia Marketing Experience for Salesforce

By Medallia, Inc.

Bring Voice of Customer into Marketing Journeys

No Ratings
Starting at $10,000   USD/company/year
Business Need
Analytics
Compatible With
Marketing Cloud Engagement

Medallia marketing experience for Salesforce allows for further segmentation of marketing data in Salesforce based on voice of customer data.

Highlights

Leverages Marketing Cloud’s APIs to sync Medallia Feedback data into Marketing Cloud platform

Create customer journeys that are highly personalized and targeted based on Medallia feedback data brought into Marketing Cloud

Bring in further segmentation flags such as promoters and detractors for more effective marketing campaigns

Provider Details

Medallia, Inc.
San Francisco
Founded
2001
Website
Email
Phone
1-866-562-1834

Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia Experience Cloud™, a software-as-a-service platform, to help them capture feedback everywhere their customers are (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action—from the C-suite to the frontline—to improve their performance. This methodology empowers your employees to make smarter, more informed daily decisions so they can deliver better customer experiences. Through our software, companies can build more loyal customer relationships, grow faster, reduce costs, and improve corporate culture. At Medallia we are obsessed with turning customer feedback into great companies.

Pricing Details

Default Plan

$10,000 USD/company/year

Lowest Starting Price

More From This Provider

Medallia Sales & Service Experience for Salesforce
by Medallia, Inc.
Medallia helps the world’s best-loved brands deliver great customer experiences. Connect Salesforce to the Medallia Experience Cloud and deliver insights to your Sales and Service teams that show them where to focus for improving account relationships.

Medallia Frontline Engagement and Quality Management for Salesforce
by Medallia, Inc.
No Ratings
Medallia helps contact centers deliver the best customer and agent experiences. Medallia Frontline Engagement and Quality Management for Salesforce was built specifically for customer experience teams working in Service Cloud.

Medallia Closed Loop Service for Salesforce
by Medallia, Inc.
No Ratings
Grow revenue from new leads generated through direct, unstructured feedback, reduce cost to serve and churn by identifying and correcting systemic issues, Improve training, coaching and agent performance by understanding gaps in service