MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Expertflow Cloud Contact Center

By Expertflow LLC

Comprehensive contact center solution for voice, chat and video handling

No Ratings
$27   USD/user/month
Try It
Industries
Horizontal Product
Communications
Business Need
Customer Service
Telephony
Agent Productivity
Requires
None

Transform your customer service operations with Expertflow CX, a cutting-edge contact center solution that seamlessly integrates voice, chat, and video interactions.

Highlights

Multi-Channel Communication: Enable clients to reach you via phone, browser (voice, video, and screen share), or any chat channel like SMS, Facebook Messenger, and WhatsApp. Leverage Hybrid Chat for seamless integration with chatbots

Advanced IVR Systems: Offer traditional or conversational IVR using Google Dialogflow, Microsoft Speech, or Amazon Lex.

Efficient Task Management: Utilize skill-based routing and media distribution for optimal agent performance.

Voice Recording: Ensure quality and compliance with voice recording capabilities.

Comprehensive Reporting: Gain insights with detailed reporting.

Seamless Integration: Enjoy hassle-free SSO and LDAP integration.

Provider Details

Expertflow LLC
Bern, Switzerland
Founded
2007
Website
Email
Phone
+41 (796) 385-801, +1 (302) 985-0039

Expertlow provides a cost-effective CCaaS to power your SFDC infrastructure.

Pricing Details

Subscription License is based on the number of concurrent agents

Default Plan

$27 USD/user/month

More From This Provider

Expertflow Cisco Contact Center | UCCX | PCCE | UCCE
by Expertflow LLC
No Ratings
Voice bridge that connects Cisco Unified Contact Center with Salesforce seamlessly, that customers can use to manage agent states, call controls and transfer of call data.