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Merkle
Powering the Experience Economy
- Industry Competencies
- ManufacturingPublic Sector and Government
- Product Competencies
- Agentforce MarketingAgentforce SalesAgentforce ServicePlatform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 1,882
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 6,033
For 30 years, Merkle has empowered top brands to transform their data, technology, and capabilities for unmatched hyper-personalization in marketing, sales, commerce, and service.
Description
Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.
Highlights
Merkle is a leading Salesforce partner globally
20+ years as a Salesforce partner, 3000+ Salesforce-trained staff globally, 10,000+ Salesforce Certifications
Five-time Partner of the Year awards overall from Salesforce
Provider Details
dentsu
Columbia, Maryland
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
1988
Website
Phone
(212) 591-9100Merkle is your leading global agency partner possessing unparalleled expertise across data and identity, cross-cloud integration, and digital experience, creating customer intimacy with a clear path to value for brands. As a Salesforce partner for nearly 20 years, we are one of the largest, most accomplished, and truly cross-cloud teams in the world. Our associate base includes multiple MVPs and members of the Salesforce Partner Advisory Board, with Merkle being recognized as a trusted partner for a number of Salesforce’s initiatives. And our DNA as a digital agency means we not only know everything about the Salesforce platform, but we understand the needs of our clients’ customers better than anyone and can bring experience-execution capabilities like no other partner can. Merkle has made a number of strategic acquisitions of key Salesforce partners around the world – recently including Pexlify and Omega CRM in Europe, Aware Services and Extentia in APAC, and Shift7 in North America – all of which are now part of Merkle's global customer experience agency.
Geographic Focus
Shows the regions where the provider operates or has done business
Countries
United States • Canada • Japan • Australia • Austria • Brazil • Bulgaria • China • Colombia • Czechia • Denmark • Finland • France • Germany • Hong Kong • Hungary • India • Indonesia • Ireland • Italy • Lithuania • Morocco • Netherlands • New Zealand • Norway • Pakistan • Philippines • Poland • Portugal • Serbia • Spain • Sweden • Switzerland • Taiwan • Thailand • Ukraine • United Arab Emirates • United Kingdom • Vietnam
Languages
Supported Languages
Arabic • Danish • Dutch • English • Finnish • French • German • Italian • Japanese • Korean • Portuguese • Russian • Simplified Chinese • Spanish • Swedish • Thai • Traditional Chinese