AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Certinia Services Estimator

Quote services faster, sell smarter, optimize delivery from day one.

Overview

See How Certinia Services Estimator Works

  • Initiate services estimates directly from a Salesforce opportunity.

  • Perform staffing (by role or resource) at the opportunity to improve accuracy of resource forecasting and revenue forecasting.

  • Empower your services teams to model multiple scenarios and produce compelling and accurate estimates for customers.

  • Ensure compliance with your business policies, margin targets, and practice goals.

  • Enable fast start—the initiation creation of delivery projects directly from closed/won opportunities.

  • Proactively plan resource levels and align skills to ensure capacity for immediate project requirements and to prepare service delivery teams for future demands.

ESTIMATING Balance costs, revenue, and margins to produce commercially attractive services estimates. Model resources, prices, discounts, and expenses to deliver the best result for you and your customer. SPEED, EFFICIENCY, EXPERIENCE Automatically produce services estimates using best-practice templates and previous estimates to leverage business knowledge. Use guided scoping (scope projects through series of questions) for speed and consistency. RAPID PROCESSES Initiate services estimates directly from an opportunity. Apply critical data automatically without duplication and create projects instantaneously from successful bids. MATCH CAPACITY & DEMAND Ensure delivery capacity to successfully complete the work and proactively plan and forecast resource levels to prepare teams for future demands. CONTINUOUS IMPROVEMENT Feed back actual performance of quotes into your templates, using ‘bid vs did’ analytics, for continuous improvements.

Categories

Business Needs
Quotes & Orders
Project Management
Industries
Professional Services
Personas
Business Operations Manager
Consultant
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Managed Package

More from Certinia

  • by Certinia
    No Ratings
    Streamline billing for multiple revenue streams, including subscription contracts, usage-based services, professional services, and inventoried items to ensure accurate invoices and minimize revenue leakage.
  • by Certinia
    Automate your entire revenue recognition process and generate revenue schedules to achieve a comprehensive view of revenue performance. Stay compliant with automated recognition rules and minimize risk with a single revenue recognition solution.
  • by Certinia
    Manage the entire order to cash process with Certinia Account Receivables & Collections. Simplify invoicing, billing, and collections, and automate the AR process to accelerate cash flow. Ensure timely payments and build customer trust with secure payment
  • by Certinia
    No Ratings
    Instantly staff your projects and adapt to daily resourcing challenges. The Certinia Staffing Agent uses an intelligent staffing engine to quickly reallocate resources and prevent project delays, freeing up your team to focus on what matters most.
  • by Certinia
    With Professional Services Cloud from Certinia, you can manage your resources, projects, and financials in the same application as your customer interactions—to improve your enterprise margin and growth.
  • by Certinia
    Manage and analyze the procurement of goods and services across your organization. Enforce spend policies, source and manage suppliers, and easily identify new ways to save time and money.
  • by Certinia
    A powerful analytics and business intelligence solution, built native to Salesforce, that turns valuable data into meaningful, actionable insights. Keep operations running lean, consistent, and predictive—all centered around your customer needs.
  • by Certinia
    Certinia Order & Inventory Management helps you see, simplify, and optimize the entire order to fulfillment process—for goods & services. Meet and exceed customer expectations with visibility into the entire fulfillment process from quote to shipment.
  • by Certinia
    No Ratings
    Lead the charge on bringing more revenue to your business with unparalleled business insights generated by analytics and reporting in Certinia. Make data-driven decisions that can expand your business footprint and elevate operational efficiencies.
  • by Certinia
    No Ratings
    Tired of wasting time on day-to-day operational tasks? Certinia’s Customer Success AI agent automates routine CSM activities like summarizing account data and updating playbooks so your team can focus on high-value work that builds stronger relationships.