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XO - Automation AI
Automation AI brings the power of LLM and Generative AI technology
Starting at $60 USD/company/month
- Industries
- Financial ServicesHealthcare & Life SciencesRetail
- Business Need
- SalesCustomer ServiceAnalytics
- Requires
- Sales CloudService CloudB2C CommerceSalesforce Order Management
- Compatible With
- Sales CloudB2C CommerceSalesforce Order Management
Automation AI brings the power of LLM and Generative AI technology along with a no-code interface to design, build, train, test, deploy and manage AI-first Virtual Assistants to automate customer interactions

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Highlights
GenAI-powered Co-pilot to auto-generate dialog definitions, training suggestions, and test datasets. GenAI-powered interactions to provide human-like conversation experiences for your customers and employees
Advanced RAG: Provide responses to user queries from structured and unstructured content. Supports content ingestion from a wide range of sources, chunking strategies, hybrid retrieval strategies, and LLM-powered answer generation
Dialog Builder: Provide human-like conversation experiences for your customers and employees. Elevate the experiences by orchestrating the GenAI Node and the GenAI Prompt nodes with built-in Guardrails.
Intelligent Conversation Management: Build accurate NLP models with a multi-pronged NLU approach, leveraging LLMs for faster model building. Use LLMs for intent resolution, understanding contextual intents, and enabling human-like contextual conversations
Intelligent Conversation Management: Automatically handles non-linear conversation scenarios like interruptions, digressions, corrections, and more.
Provider Details
Kore.ai, Inc.
Orlando, FL, USA
Kore.ai is a global leader in enterprise conversational AI platforms and solutions helping enterprises automate voice and digital interactions that deliver extraordinary experiences for their customers, contact center agents and employees worldwide. More than 200 global 2000 companies trust Kore.ai’s experience optimization (XO) platform and industry solutions to automate conversations and deliver extraordinary outcomes for over 100 million users worldwide. Kore.ai is recognized as an enterprise conversational AI platform market leader by top analysts. The company is headquartered in Orlando, Florida with offices in India, the UK, Japan, South Korea, Europe, and the Middle East. Visit our website(https://kore.ai) to learn more.
Pricing Details
Final pricing will be based on feature sets and conversation volumes.
XO Automation AI (Essential) - 1,000 Sessions per month + Standard Support
$60 USD/company/month
Lowest Starting Price
XO Automation AI (Essential) - 1,000 Sessions per month + Standard Support
$600 USD/company/year
Lowest Starting Price
XO Automation AI (Essential) - 2,500 Sessions per month + Standard Support
$146 USD/company/month
Lowest Starting Price
XO Automation AI (Essential) - 2,500 Sessions per month + Standard Support
$1,463 USD/company/year
Lowest Starting Price