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Complaints Management System by ComplianceQuest
Effortless Complaint Management: From Intake to Resolution
- Industries
- Healthcare & Life SciencesManufacturingProfessional Services
- Business Need
- Enterprise Resource PlanningPartner ManagementDocument Management
- Requires
- None
- Compatible With
- Health CloudGovernment CloudManufacturing Cloud
Leverage the power of AI to reduce the administration of end-to-end complaint management from in-take to assessing risks, regulatory impacts, investigations, and resolution for continuous improvement and better quality outcomes.
Highlights
Improve Customer Experience: Complaints Management System tracks each complaint from recording and initiation to investigation, regulatory assessment, reporting, and closure.
Automate Regulatory Reporting: CQ Complaints Management simplifies reportability decisions and automates submissions to global health authorities, including FDA, EU, Health Canada, and more.
Process High Volume Complaints (eMDRs) to the FDA with CQ’s MDR eGateway One-click Submission for Medical Devices.
By taking advantage of data and Artificial Intelligence framework of Einstein Predictive Analytics, complaint handling teams can automatically triage complaints based on risk level and urgency.
CQ Complaints Management Solution provides 5-Why root cause analysis functionality to document numerous root causes, attach evidence and capture decisions needed as part of the investigation.
Provider Details
ComplianceQuest, Inc.
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2013
Website
Phone
+1-408-458-8343With ComplianceQuest solutions, you can transform to a fully connected business with a next-generation AI-powered Product life cycle, Quality and Safety management platform, built on Salesforce. Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success. Our intelligent data-driven platform comes with best-in-class integrated processes to mitigate risks, protecting your employees, suppliers and brand reputation, and to increase innovation, compliance, profit and customer loyalty. ComplianceQuest is pre-validated and easy to implement, use, and maintain, allowing for streamlined communication and collaboration across the product value chain.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
ComplianceQuest offers different license types. Indicated pricing is for the lowest license type. Detailed pricing information, including volume discounts, is available from our sales representatives. Contact us at info@compliancequest.com for more info
Default Plan
$30 USD/user/month
Free trial available for 30 days
Lowest Starting Price