Twig - Decision Tree
A no-code business rules engine that turns spreadsheets into automation.
Overview
What if you could turn any spreadsheet into intelligent Salesforce automation—without a single line of code? TWIG eliminates the development bottleneck between your business rules and your CRM.
See How Twig - Decision Tree Works
No-code business rules engine — Run the logic sitting in your spreadsheets directly in Salesforce, instead of rebuilding it as Flows or Apex.
Decision tables, not code — Each row is a rule. Give Twig the inputs, get the decision back: scoring, routing, eligibility, grading.
Any use case, any object — Territory assignment, lead scoring, offers, approvals, credit scoring, grant eligibility, ESG grades, and more.
Deploy in minutes — Upload a sheet or build one with the assistant. What took weeks of development is live the same day.
Owned by the business — Change the logic by editing the spreadsheet. No developer dependency, no release cycle.
A dependable layer for Agentforce — Consistent, explainable decisions your agents and Flows can rely on.
Twig Studio — Create and edit your rule tables inside Salesforce ( or outside ) , and hand the keys to the team that owns the logic.
Results at a glance — Surface any result in a configurable gauge based on an opensource library for full customisation.
"What if you could turn any spreadsheet into intelligent Salesforce automation—without a single line of code?" Your business rules already exist — in spreadsheets your team knows how to maintain. Decision Tree by Twig runs them inside Salesforce as live decision tables, with no Flows, no Apex, and no development cycle. Build your logic in a familiar table format with the built-in assistant, or import a spreadsheet you already have. Twig reads every row and column, matches the inputs on any record, and maps the result back to your fields and objects — any use case, any object. Because the logic lives in a table you own, every decision is consistent, auditable, and explainable — a dependable rules layer your Flows, and your Agentforce agents, can call for outcomes that need to be right every time. When the logic changes, your admin or business team edits the spreadsheet. No release, no backlog, no technical debt. Common uses: lead and account scoring, territory and case assignment, offer and next-best-action, approval routing, credit and risk scoring, grant and benefit eligibility, ESG grading — anything you can express as rows and columns.
Categories
- Business Needs
- SalesCustomer ServiceFinance
- Industries
- Horizontal Product
- Personas
- AdministratorConsultantDeveloper
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsSalesforce ShieldManaged PackageLightning App BuilderSalesforce Mobile
