Explore apps for invoice automationIntegrate CRM with CLM solutions
Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Ortoo Orchestrator: Agentic Workflow Orchestration | Any LLM, 100% Native
Control workflow execution, AI usage, and cost in Salesforce. 100% native.
- Industries
- Horizontal ProductFinancial ServicesHealthcare & Life Sciences
- Business Need
- SalesProductivityCustomer Service
- Requires
- None
- Compatible With
- Sales CloudService CloudFinancial Services Cloud
Control how operational work is handled in Salesforce. Ortoo Orchestrator runs case triage, lead routing, claims, and email intake as workflows, intake to resolution. Specialized agents per step, deterministic control, any LLM, 100% native.
Highlights
UNLIMITED WORKFLOW ORCHESTRATION Coordinate complex workflows across unlimited specialized agents, without the typical limits of multi-agent approaches.
100% SALESFORCE-NATIVE Runs inside Salesforce and inherits your existing security model, permissions, sharing rules, and governance controls.
ANY LLM, YOUR CHOICE Use OpenAI, Anthropic, Google, AWS, Azure, or open-source models. Choose the right model for each workflow and avoid vendor lock-in.
CONFIGURATION, NOT CODE Operations teams configure workflows through point-and-click tools. IT governs the building blocks. No Flow sprawl, custom development, or deployment cycles.
AI WHERE IT HELPS, CONTROL WHERE IT MATTERS Use AI for interpretation and reasoning. Use deterministic logic for decisions and actions. Improve outcomes while keeping cost and execution predictable.
CONNECT SALESFORCE AND EXTERNAL SYSTEMS Coordinate workflows across Salesforce, AppExchange apps, ERP platforms, billing systems, APIs, and the growing MCP ecosystem.
AN ALTERNATIVE TO MIDDLEWARE COMPLEXITY Build integrations, workflow automation, and AI orchestration in one Salesforce-native platform, without separate infrastructure or middleware overhead.
ENTERPRISE VISIBILITY AND GOVERNANCE Every workflow step is visible, traceable, and auditable. Control where AI is used, who can use it, and how work is executed.
WORKS WITH OR WITHOUT AGENTFORCE Use Ortoo Orchestrator as a standalone workflow system, or extend Agentforce with controlled backend orchestration and complex workflow execution.
Provider Details
Ortoo
London, UK
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2010
Website
Email
Phone
+44 (0)203 1111 323Ortoo builds Ortoo Orchestrator, a Salesforce-native workflow orchestration system that gives organizations control over how operational work is executed. Workflows are handled by specialized agents, each designed for a specific task such as classification, triage, routing, enrichment, or resolution. AI is used where interpretation helps, while deterministic logic controls decisions and actions. Operations teams configure workflows without code, while IT maintains governance and control. Ortoo Orchestrator coordinates work across Salesforce, AI agents, AppExchange apps, and external systems, helping organizations deliver predictable execution, governed AI, and measurable operational outcomes. Built on more than 15 years of experience solving complex Salesforce routing, capacity, SLA, and workflow challenges, Ortoo helps organizations scale operational workflows.
Pricing Details
Priced per work item handled (per case, lead, or request), not per action. Deterministic steps cost no AI tokens. Contact: sales@ortooapps.com