AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud

Manage projects in a 100% Salesforce-native project management tool

Overview

  • PROJECT MANAGEMENT IN YOUR ORG A 100% Salesforce-native project management tool for your development projects and ongoing operational and administrative tasks that lives in your Salesforce org.

  • TEST MANAGEMENT Centric Tickets provides you with the ability to do test management, from capturing test cases to defect tracking in a way that engages the whole team collaboratively.

  • STORIES, ACTIVITIES & TASK TRACKING Effortlessly create and track your user stories with details, including acceptance criteria, test cases, and related records; all tracked with traceability and ownership throughout the development and release cycle.

  • OPERATIONAL & ADMINISTRATIVE MANAGEMENT Streamline the management of your administrative and operational Salesforce work. Manage new requests, track progress, perform resource planning, and more.

  • TEAM ENGAGEMENT Keep the necessary people and teams informed of what they want with notifications that can be set for task completion and other key moments. Comprehensive tracking ensures traceability for the things that matter to you.

Cenric Tickets is a free 100% Salesforce-native project management tool for your Salesforce development projects and ongoing operational tasks. Centric Tickets enables the assigning and tracking of tasks from project inception through post deployment operation, including for requirements gathering, design, build, testing, and ongoing use, all within your org. Through our experience, we know it’s much easier to use a Salesforce application within your org to organize and manage your Salesforce projects and ongoing operational requests, and that’s what Centric Tickets does. Centric’s goal in developing Centric Tickets was to assist organizations with a quick and easy way to manage Salesforce projects and tasks without ever leaving Salesforce. Increase the efficiency of your Salesforce project team and admins with an application that lives in your Salesforce org, try Centric Tickets today.

Categories

Business Needs
Project Management
Admin & Developer Tools
IT Management
Industries
Financial Services
Manufacturing
Professional Services
Personas
Administrator
Business Operations Manager
Consultant
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

More from Centric Consulting

  • by Centric Consulting
    No Ratings
    An innovative product designed to streamline and enhance Salesforce metadata management. This powerful tool empowers Salesforce administrators and developers to efficiently extract, analyze, and document metadata information within the platform.
  • by Centric Consulting
    Senior-led Salesforce delivery with a 1,200-person business and technology consulting firm. Agentforce Preferred Partner with active AI agents in insurance and manufacturing, we build tailored solutions for your business, not cookie-cutter templates.
  • by Centric Consulting
    No Ratings
    Improve your Salesforce data quality with Centric Consulting’s Data Governance Accelerator. This tool enables administrators to quickly and easily generate dashboards identifying data issues with standard Salesforce objects.