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Smart Order Refill Cartridge for B2C Commerce by OSF Digital
Enable Subscription Orders
Overview
Smart Order Refill is an order replenishment cartridge for Salesforce B2C Commerce Cloud that allows customers to create a subscription for their recurring purchases at self-selected frequencies.
SUBSCRIPTION OPTION: Enable subscription orders on the product page level. The available interval for subscription orders can be customized in Business Manager.
NEW PRODUCTS AND DISCOUNTS: Shoppers can add a new product to an existing subscription and receive more products under one single subscription. You can reward customers with discounts for repeated subscription purchases.
CUSTOMER GROUP ACCESS: You are now able to set up customer group access on a product level. This means that you can activate subscriptions for certain products which will be visible only to selected customers, directly from Business Manager.
DASHBOARDS: Shoppers can manage their orders, edit, cancel and pause them from a dashboard made available under My Account. Merchants can manage all subscription orders and view details about each subscriptions through the reporting dashboard.
COMMITMENT SUBSCRIPTIONS: Shoppers can secure a better deal if they commit to a subscription for the specified timeframe that you’ve set. Rely on secure revenue and minimize the risk of canceled subscriptions.
Smart Order Refill is an order replenishment cartridge that allows customers to create a subscription for their recurring purchases at self-selected frequencies. It makes it easy for ecommerce merchants to control their back-end business systems, optimize inventory levels, control stock-at-hand, avoid cash-flow issues, secure long-term recurring revenue and ensure sales continuity. Customer groups can be created in SFCC - a feature that is can be used to trigger campaigns and results in the promotions being applied such as discounts, free shipping and other benefits the merchant chooses. There are three ways to trigger a campaign in SFCC: customer groups, source codes and coupons. Make sure your customers never run out of stock while you capitalize on recurring orders and use customer data to optimize your distribution networks and obtain a unified commerce system. Improve customer satisfaction and customer relationships and increase the customer retention rate through relationship commerce that supports the shopping journey. In addition to the out of the box features, this cartridge can be further enhanced and customized, upon request, to fit your business specific requirements.
Categories
- Business Needs
- Ecommerce
- Industries
- Consumer GoodsHealthcare & Life SciencesRetail
- Personas
- AdministratorSales Representative / Manager