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Pimly Product Intelligence powered by Salesforce Agentforce

Ask your product data anything. Agentforce answers like a product expert.

Partner of the Year

Overview

Your reps and service agents answer the hard product questions correctly, and so does Agentforce. Pimly grounds every answer in your own governed catalog inside Salesforce, so agents cite a real record instead of guessing.

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  • Native Product Intelligence for Salesforce. Centralize product data directly on the Salesforce platform with an enterprise-grade PIM — not in a disconnected legacy PIM silo.

  • Deterministic product truth for AI agents: Give Agentforce reliable, governed product data facts to prevent hallucinations and deliver accurate answers every time.

  • AI-powered product expertise. Use AI to be your product expert across tens or hundreds of thousands of SKUs. Surface the right product for your customer use case, verify compatibility, and automate up-sell and cross-sell recommendations.

  • Rapid product data onboarding. Transform messy ERP exports, supplier files, and spreadsheets into Salesforce-ready product objects in hours, not weeks.

  • Natural language search. Say goodbye to keyword searches. Use AI to find products, make product recommendations to customers, and find answers to customer questions.

  • PDF and image search. Search digital assets, including images and technical manuals, to find answers to complex customer questions.

  • New product onboarding automation. Getting ready to launch a new product line? Use AI to recommend a structured data model for the new product line based on your existing model and then automate the individual parent-child product records in minutes.

  • Unified product data across the front office. Sales, Service, Marketing and Commerce teams all operate from the same trusted product source of truth.

Every rep, service agent, and Agentforce bot answers product questions correctly, including the hard ones about compatibility, specifications, and substitutions. Pimly grounds those answers in your own governed product catalog, so the agent cites a real record instead of guessing. GE Vernova ran Agentforce on Pimly and lifted cross-sell 5x, a result Salesforce co-published on AppExchange. Pimly is a 2027 Salesforce Partner of the Year for Transform & Scale. Pimly is a 2027 Salesforce Partner of the Year for Transform & Scale.

Pimly Inc.'s Achievements

ISV

Transform & Scale

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Categories

Business Needs
Sales
Customer Service
Commerce
Industries
Consumer Goods
Manufacturing
Retail
Personas
Marketer
Sales Representative / Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package

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