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TCS(Teams Client for Salesforce)
Access Microsoft Teams chats, channels, and files directly from Salesforce.
Overview
TCS(Teams Client for Salesforce) provides the ability to use Teams chat/channel communication and channel file management capabilities directly from the Salesforce screen to improve productivity for our Salesforce and M365 customers.
See How TCS(Teams Client for Salesforce) Works
Integrating Microsoft Teams Channels and Chats - Chat with team members and collaborate in real time directly within Salesforce. - Access one-to-one chats and team channels without switching applications.
File Sharing and Channel-Based Collaboration - Upload and share files in Microsoft Teams chats while working in Salesforce. - Manage folders, links, and file uploads within connected Teams channels.
Salesforce Record and Teams Connection - Link Salesforce records with Microsoft Teams channels and conversations. - View and manage related chats and files from a single Salesforce screen.
Microsoft Teams のチャネルとチャットの統合 - Salesforce 上からチームメンバーとリアルタイムでチャットし、迅速にコラボレーションできます。 - アプリケーションを切り替えることなく、1対1チャットやチームチャネルにアクセスできます。
ファイル共有とチャネルベースのコラボレーション - Salesforce を利用しながら、Microsoft Teams のチャットでファイルをアップロードおよび共有できます。 - 連携された Teams チャネル内で、フォルダ、リンク、ファイルアップロードを管理できます。
Salesforce レコードと Teams の連携 - Salesforce レコードを Microsoft Teams のチャネルや会話と連携できます。 - 関連するチャットやファイルを Salesforce 画面から一元的に管理できます。
TCS (Teams Client for Salesforce) is a Microsoft Teams integration solution that allows users to access Teams communication and collaboration features directly within Salesforce. With TCS, users can view and participate in Microsoft Teams chats and channels without leaving the Salesforce interface. The application enables real-time messaging, group collaboration, and file sharing while working on Salesforce records. Teams channels can be connected to Salesforce records so that related conversations and documents are accessible from a single location. By bringing Microsoft Teams chat, channel, and file management capabilities into Salesforce, TCS helps teams reduce context switching and collaborate more efficiently while working with Salesforce data. TCS complements Salesforce by enhancing collaboration without replacing or duplicating Salesforce core functionality.
Categories
- Business Needs
- SalesCustomer ServiceCollaboration
- Industries
- AutomotiveCommunicationsEducation
- Personas
- Business Operations ManagerBusiness UserSales Representative / Manager
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyManaged PackageLightning App BuilderSalesforce Mobile
