MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

TeamViewer for Agentforce

By TeamViewer Germany GmbH

TeamViewer Integration to Agentforce

No Ratings
Free  

Never requires payment

Agentforce ContentsAgentforce Contents
Actions: 4
Subagents: 4
Agents: 1
Industries
Horizontal Product
Business Need
Productivity
Customer Service
IT & Administration
Requires
Agentforce
Service Cloud
AppExchange Partner Products
Compatible With
Sales Cloud
Service Cloud
Experience Cloud

Enhance your Salesforce integration with TeamViewer AI to resolve remote support cases faster and more accurately

Highlights

Generate clear problem resolution statements and step-by-step action plans in seconds

Accelerate support cycles by eliminating manual research and troubleshooting guesswork

Let Agentforce proactively surface the right TeamViewer insights without agents leaving the Salesforce case

Turn historical TeamViewer session logs into a searchable library of proven fixes

Receive executable instructions tailored to the specific technical details of the current remote session

Access powerful remote support tools and AI insights directly within the Salesforce Service Cloud console

Provider Details

TeamViewer Germany GmbH
Goeppingen, Germany

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has around 640,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,800 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671m. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and is a member of the MDAX. Further information can be found at www.teamviewer.com.

Pricing Details

Free

You can fully use this solution without payment.

More From This Provider

TeamViewer Remote Support and Access
by TeamViewer Germany GmbH
Start remotely connecting people, assets and devices around the globe on the widest array of platforms and technology within your Salesforce environment from anywhere at anytime. Get insights on your support processes leveraging latest AI technology.