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Skilljar by Gainsight

Turn learning into retention

Partner of the Year

Overview

See How Skilljar by Gainsight Works

  • Catch Risk Sooner: Spot at-risk accounts earlier by syncing learning stalls and untrained features directly into Salesforce.

  • Sharper Lead Targeting: Generate leads and sharpen targeting using real course completion and certification data.

  • Education as a Strategic Asset: Prove the ROI of your training program by showing what a trained customer is worth to your business.

This integration connects student enrollment, course progress, and completion data directly to Salesforce—so training activity lives right alongside your existing Contacts and Accounts, instead of sitting in a separate system. That means post-sale teams can see who's actually been trained without leaving Salesforce, and flag accounts where training has stalled before it becomes an adoption risk. This package contains the External Client App (ECA) required to enable the integration. Install it alongside your Skilljar subscription to start syncing data.

Gainsight, Inc's Achievements

ISV

Headless 360

Categories

Industries
High Tech
Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Accessible Solution
This company indicates that their solution meets certain accessibility standards. To learn more, review the Accessibility Conformance Report provided by the company. We don't independently audit a solution's accessibility.
View Report
Lightning Ready
Editable Code
Accessible Solution

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