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Notifications with Microsoft Teams | Cyfuno Labs

By Cyfuno Labs, LLC

Salesforce -> Teams notifications from Flow

$75   USD/company/month

Discounts available for nonprofits

Try It
Industries
Horizontal Product
Business Need
Sales
Productivity
Collaboration
Requires
None
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Growth

Easily send notifications and manage Channels & Chats with Microsoft Teams directly from your Flows in Salesforce. You have complete control over timing, content, and location of each message sent. Also, pull in messages for summarizing and view presence.

  • 3min demo video showing creating & sending to group chat, and agentforce to summarize afterwards.

Highlights

Simplified Setup - Effortlessly configure and manage the integration with user-friendly controls for both Salesforce and Teams Admins.

Empower Admins - Salesforce Admins have full control over the messages, Teams Admins enjoy a secured hands-off experience.

Do more than send messages - Manage the Channels themselves within Teams. Create, Add Members, Archive & Delete Channels as needed with Flow Actions.

3 out of box message types for channels: Simple - The easiest to configure, it's just a sentence / small paragraph of text. Structured - Some formatting: a title, message, tabular data and up to 3 action buttons. Advanced - 100% designed for you, by you.

Group Chats and Direct Messages: If Channels aren't quite your thing, you can work with Group Chats (if created by this app) and Direct Messages for laser-specific targeting of messages.

Flag Members - @mentions are a great way to notify people of a particular message. User and Tag based mentions are supported.

View User presence / status within Teams from a Lightning record page. You can specify how to lookup a single user and how to lookup a list of users (Opportunity Team, Account Team, custom relationship). Toggle the ability to 1-click send a DM as well.

Summarize the conversations happening in Teams and store the summary within Salesforce, keeping all your business data together.

Provider Details

Cyfuno Labs, LLC
Dover, Delaware, United States
Social Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
Pledge 1%
Founded
2023
Website
Email

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

Monthly

$75 USD/company/month

Free trial available for 14 days

Yearly

$750 USD/company/year

Free trial available for 14 days

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