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SMS-Magic for SFMC
Increase ROI by turning your Campaigns Conversational!
Overview
Turn one-way SMS,MMS, RCS and Whatsapp campaigns into personalised conversations with the SMS-Magic native app for Salesforce Marketing Cloud. Empower your sales teams with a unified view of customer interactions across Marketing and Sales cloud
See How SMS-Magic for SFMC Works
Easily integrate Multichannel Messaging (SMS, MMS, Chat WhatsApp, Instagram) capabilities in Salesforce Marketing Cloud
User-Friendly Interface: Our custom activity in Journey Builder simplifies message campaign configuration, reducing complexity for marketers. Leverage pre-configured Sender IDs and Templates within SFMC
Personalized Engagement: Message customers with personalized SMS messages directly from Salesforce Marketing Cloud, fostering stronger connections and build trust.
Leverage SMS Magic Partnerships with CTIA players to build integrated voice + messaging campaigns. More effectively respond to missed calls and manage post call surveys, etc.
Compliance Management: Effectively manages opt-in/Opt-out compliances to make sure Salesforce & SFMC stays in sync. Helps you with 10DLC registration.
Comprehensive Insights: 360-degree view reporting of SMS interactions across different touchpoint channels for inbound and outbound messaging.
Efficient Onboarding: One-click installation streamlines setup, enabling you to start benefiting from multichannel marketing quickly.
Full assistance on messaging infrastructure setup (Short Code, TFN, 10DLC.) Bring your own Provider and plug into SMS Magic messaging infrastructure. (Messaging registration costs for Short Code, TFN, 10DLC and WhatsApp are additional.)
SMS Magic ensures you stay fully compliant with privacy and regulatory requirements with built-in controls to always comply with TCPA, GDPR, CCPA, and CASL messaging regulations for WhatsApp, Facebook Messenger, and text.
Our solution seamlessly integrates multichannel messaging capabilities (SMS, MMS, Whatsapp, Instagram, RCS, Facebook) A user-friendly custom activity in Journey Builder empowers marketers to effortlessly configure messaging campaigns. This innovative solution offers: Lets Sales Reps or Service Agents to handle customer replies to your Marketing cloud campaigns Use Single SenderIds/Virtual Number between Sales/Service Cloud & Marketing cloud to provide uniform experience to Customers. Unified opt-in and opt-out preferences management across Marketing Cloud & Sales/Service Clouds. Simplified messaging campaigns setup with a user-friendly interface. Elevate customer interaction with personalized SMS messages delivered directly from Salesforce Marketing Cloud. API Integration: Pre-configured Sender IDs and Templates within SFMC for consistent and targeted messaging. A Decade long Messaging Expertise to consult you on choosing shortcode/10DLC/ TFNs based on business usecases & Volumes
Categories
- Business Needs
- MarketingCampaign ManagementMarketing Automation
- Industries
- EducationFinancial ServicesHealthcare & Life Sciences
- Personas
- Business UserMarketer
- FeaturesLightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- Lightning App BuilderSalesforce Mobile
