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Transform Customer Service with Enreach for Service Cloud Voice

By Enreach

Integrate telephony with Salesforce for AI-enhanced customer service

No Ratings
Starting at €19.5   EUR/user/month

Discounts available for nonprofits

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Industries
Horizontal Product
Business Need
Sales
Productivity
Customer Service
Requires
Sales Cloud
Service Cloud

Enreach for Service Cloud Voice integrates telephony with Salesforce. Empower your agents with AI-driven insights, real-time call transcription, and a 360° customer view. For seamless omnichannel communication and exceptional customer experiences.

Highlights

UNIFIED VOICE AND DATA Bring all customer data and tools into one place. Enreach eliminates disconnected systems, integrating Cloud PBX, mobile services, and contact centers for a streamlined experience.

AI-POWERED SERVICE Empower agents with real-time transcription, AI recommendations, and next-best actions. Reduce resolution times and deliver personalized service with every interaction.

ADVANCED VOICE TOOLS Manage phone numbers, create IVRs, and monitor calls in real time. Use voice analytics and customizable prompts to optimize service operations and enhance customer satisfaction.

Provider Details

Enreach
Helsinki, Finland
Founded
2007
Website
Email
Phone
+358 40 450 3000

We help businesses turn communication into their greatest advantage. Our embedded telephony solution captures and delivers real-time call data directly within Salesforce, providing a unified view of customer interactions. What makes Enreach unique? Native Salesforce integration Enreach embeds advanced telephony into Salesforce, combining high-quality global fixed-line telephony, native mobile coverage, and state-of-the-art contact center capabilities through one cloud infrastructure. AI-powered call handling Capture rich, AI-enhanced call data, including real-time transcriptions, ensuring no detail is missed and every call is logged seamlessly in Salesforce. Integrated mobile operator capabilities Enreach stands out as a mobile telephony & subscriptions provider. This unique offering ensures that users are reachable on-the-go, guaranteeing no calls are missed and all call data is captured and stored within Salesforce. Proven scalability and reliability Trusted by enterprise clients managing millions of calls annually, Enreach delivers mature, scalable solutions that grow with your business.

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

Contact us for pricing

Default Plan

€19.5 EUR/user/month

Free trial available for 90 days

Lowest Starting Price

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