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Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud

Creating Trust-Driven Shopping Experiences with Customer Reviews

Overview

Revueforce is a Ratings & Reviews platform built for B2C Commerce. It enables brands to collect, moderate, and showcase customer reviews across product pages to build trust, driving conversions, and improving how your products appear in search results.

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  • Capture Authentic Customer Voice Collect genuine product reviews directly from customers and showcase real experiences that help build credibility and guide confident purchasing decisions.

  • Build Trust with Social Proof Highlight customer feedback where it matters most. Real reviews help shoppers trust your brand, reduce hesitation, and improve product discovery.

  • AI-Powered Review Moderation Leverage AI-driven moderation to automatically detect spam, inappropriate content, and irrelevant feedback, ensuring only high-quality and meaningful reviews appear on your store.

  • Seamless Salesforce Integration Built for Salesforce Commerce Cloud, Revueforce integrates with Service Cloud, CRM, Loyalty, and Data Cloud to create a connected ecosystem for customer feedback and engagement.

  • Boost Visibility with Google Star Ratings Make your products stand out on Google with star ratings displayed directly in search results attracting more shoppers before they even reach your site.

  • Actionable Product Insights Go beyond star ratings. Collect structured feedback on the attributes that matter most for each product type and make smarter merchandising decisions.

Purpose-built for Salesforce B2C Commerce, RevueForce helps retailers collect more, higher-quality reviews and present them in displays that drive customer engagement, confidence, and conversions. The platform includes configurable review forms, automated post-purchase email collection, and complete creative control over how reviews appear on your storefront — matching your brand guidelines. This platform is natively integrated with Salesforce Service Cloud, Marketing Cloud and Salesforce CRM. The platform also includes easy-to-use analytics and reporting that surface valuable insights into customer experiences and preferences. These insights help brands and retailers identify areas for improvement, address customer concerns, and tailor their products or services to better meet customer needs.

Categories

Business Needs
Commerce
Ecommerce
Ratings & Reviews
Industries
Consumer Goods
Manufacturing
Retail
Personas
Business Operations Manager
Business User
Developer

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