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Native Salesforce SMS, WhatsApp, AI Agents and Chatbots - ValueText
Native SMS & WhatsApp in Salesforce with AI Agents, Chatbots & Bulk
- Industries
- EducationFinancial ServicesProfessional Services
- Business Need
- SalesCustomer ServiceMarketing Automation
- Requires
- Sales Cloud
- Compatible With
- Sales CloudService CloudMarketing Cloud Engagement
Salesforce-native SMS and WhatsApp. Two-way texting from any record, bulk campaigns, AI agents and chatbots, and real-time alerts, all inside Salesforce. Rated 4.9+ and trusted by 250+ organisations worldwide.
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Showing 10 of 122 Reviews
Great Product & Excellent Customer Support
We've been using the product for quite a while now in our Org & we've also been able to further customise the product for our org specific requirements. We are very much impressed with their exceptional TATs to all support requests.
Great SMS Tool with Excellent Support
Valuetext has been a seamless addition to our Salesforce org. Setup was straightforward, the Salesforce integration works reliably, and SMS delivery has been consistent. The platform is intuitive and easy for the team to pick up quickly. What really stands out is their support team — responsive, knowledgeable, and genuinely helpful whenever we've had questions. Highly recommend for any team looking for a solid SMS solution within Salesforce.
Here's a concise, professional response suitable as an **AppExchange publisher comment**: Thank you, Ankit, for your fantastic review and recommendation! We're thrilled to hear that ValueText has been a seamless addition to your Salesforce org and that you've found the setup, integration, and SMS delivery reliable. Your kind words about our support team mean a lot to us—we're committed to providing the best possible experience for our customers. We truly appreciate your trust in ValueText and look forward to continuing to support your team.
Outstanding support and customer service.
We've had a great experience working with the ValueText team. Their support has consistently been responsive, professional, and committed to helping us resolve any questions or technical challenges. They are always willing to assist, follow up, and provide timely guidance whenever needed. We truly appreciate their dedication and the quality of service they deliver. We look forward to continuing our partnership.
Simple, reliable, and gets the job done!
The interface is clean, delivery is fast and reliable, and it does exactly what it promises without the clutter. Support is very responsive and quick. Highly recommend it!
Amazing experience
We started using automated texting for one department and have since expanded it across all of our departments. Their support team is consistently quick to respond and always provides effective solutions whenever we encounter an issue. I would highly recommend them over any other service available.
Great Service and technical direction
The app addressed particular and specific requirements from my business operations. To highlight the flexibility and openness to understand business needs, and also the quick response when support is requested and incidents needs to be fixed.
Thank you, JD! We're glad ValueText could meet the specific requirements of your operations — taking the time to understand what a business actually needs is something we really value. And it's great to hear our team has been quick to respond when issues came up. Thanks for the kind words!
Service
The team responds promptly and always provides clear, helpful guidance. Recommend for both the product and their customer service!
Excellent Support
If you have a question/issue - the support team are amazing both during the implementation and post.
Outstanding Solution
The support team is always quick to assist, efficient, and helpful whenever needed. Overall, it’s a very impressive and dependable solution.
Speedy service
Realized we had a multi-day issue that was fixed in 2 hours. Great response time and know how to get us situated. Thank you!
Thank you, Vishnu, for your wonderful review and continued trust in ValueText! We're delighted to hear that the platform has been a great fit for your organization and that we've been able to support your custom requirements. Your appreciation of our quick response times and customer support means a great deal to our team. We're committed to continuously improving ValueText and providing the best possible experience. Thank you for your support—we look forward to continuing our partnership!