Teamcenter SLM - Service Lifecycle Management

If you're a discrete manufacturer looking for a customer-centric approach to service and sales, you've come to the right spot! This app bridges the gap between product knowledge and the service & sales user experience using Teamcenter's product lifecycle management (PLM) capabilities, plugged into Salesforce's platform. Knowing the accurate configuration of your assets in the field and connecting this information to the full customer story is key to service efficiencies, and revenue generation. This app empowers your service teams with valuable insights to deliver top-notch support. It pulls in engineering data and service knowledge managed in Teamcenter to generate standardized work type templates in Salesforce, streamlining service processes to ensure efficient handling of customer cases. It helps you move faster from opportunity to quote using Teamcenter product configurator to generate quotes quickly in Salesforce Revenue Cloud. Teamcenter SLM for Salesforce revolutionizes customer service operations, fosters collaboration between engineering and sales & service teams, drives sales growth and customer satisfaction by delivering the right information at all customer touchpoints.