Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony) - Unaric - AppExchange
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Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)

By Unaric
Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)
Connect SCV with 100+ phone systems
Reps can click any number in Salesforce to start a Teams call without switching screens.
Record pop up gives you instant context before every call
Calls Auto-Log in Salesforce with Notes, Transcripts, and Key Details
Turn Missed Calls & Lists into Auto Dial Queues With the Campaign Dialer
Track Call Volume, Duration, Missed Calls & More with Built-In Dashboards
Track Live Call Activity in Salesforce with Real-Time Agent Dashboard
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Starting at €25 EUR per user per month Depending on the phone system, additional costs could apply to connect the phone system. Volume discounts available Contact sales@mirage-systems.com for a quote and presentation.

Discounts available for nonprofits

Rating

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Latest Release

5/25/2023

CATEGORIES

Chat & Web Conferencing
Connect any PBX including MS-Teams to Service Cloud Voice

Connect to over 100 PBX (on-premise, cloud) including Microsoft Teams to Salesforce Service Cloud Voice.####Add Call Distribution based on Salesforce Data and Audio Link and Archive Service to get a Contact Center Suite.

Starting at €25 EUR per user per month Depending on the phone system, additional costs could apply to connect the phone system. Volume discounts available Contact sales@mirage-systems.com for a quote and presentation.

Discounts available for nonprofits