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Preconfigured Service Cloud Dashboards

Four dashboards preconfigured to deliver actionable insights for your team.

Overview

Install these dashboards to give your executives, service managers, agents, and other team members useful insights into performance and the customer experience.

1 of 4

  • Four dashboards preconfigured to help support teams track progress

  • Adjustable components that allow you to add unique goals and metrics

  • Dashboards are ready to use as soon as you download

With this download you get four dashboards, which are preconfigured to give service teams insights into their progress. The Executive Sponsor: Key Metrics dashboard tracks high-level support team performance. The Service Manager: Key Metrics dashboard tracks individual team performance. The Service Agent: Clean Your Room dashboard shows agents how they’re progressing and highlights high-priority cases. And the Key Performance Indicators dashboard gives anyone at your company a high-level performance overview.

Categories

Business Needs
Dashboards & Reports
Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Native App
Lightning Ready
Editable Code

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