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CT Smart Order - Salesforce Agentforce Order Assistant
CT Smart Order automates complex order management to boost sales efficiency
- Industries
- Consumer GoodsHealthcare & Life SciencesRetail
- Business Need
- SalesQuotes & OrdersSales Productivity
- Requires
- AgentforcePlatform Cloud
- Compatible With
- Sales CloudExperience CloudHealth Cloud
CT Smart Order is an AI-powered assistant for sales representatives in the Consumer Goods and Consumer Health industries, automating complex orders, managing deliveries, promotions, and availability with precision—saving time and maximizing efficiency.
Highlights
Smarter Order Management: • Custom commands allow flexible order structuring, including bulk modifications and delivery shifts. • Automated order templates simplify repeat ordering, reducing manual entry.
Time Savings: • AI automates complex order replication, including delivery scheduling, reducing manual work for sales reps. • Customizable cloning and automated adjustments minimize manual edits.
Enhanced Productivity: • AI-driven automation ensures higher accuracy, reducing errors in order duplication and modifications. • Instant adjustments to stock availability, promotions, and deliveries optimize order execution.
Increased Sales Opportunities: • Dynamic discount optimization helps sales reps suggest better deals, maximizing upselling potential. • AI-driven promotion management ensures customers receive the best active offers.
Improved Customer Experience: • AI proactively manages unavailable products, offering smart substitutions and delivery adjustments. • Real-time responses to last-minute order changes enhance reliability and service.
Provider Details

Customertimes
New York, USA
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2006
Phone
+1 (212) 520-0059Customertimes is a Salesforce Summit Partner with 20+ years of experience delivering enterprise digital transformation across the Salesforce ecosystem. We help organizations modernize customer engagement, streamline operations, and accelerate growth through AI-powered solutions, enterprise integrations, and scalable cloud architectures. Our expertise spans Agentforce, Data Cloud, Sales Cloud, Service Cloud, Experience Cloud, CPQ, Field Service, and industry-specific Salesforce solutions. We combine deep platform expertise with modern data and AI capabilities across complex enterprise environments. Headquartered in New York City, Customertimes supports customers across North America, Europe, and Latin America through a global delivery model. We have deep industry expertise across Life Sciences & HLS, CPG, Manufacturing, FinTech and other industries. CT has been recognized by ISG as a Leader in the Salesforce Ecosystem Partners report. In addition to enterprise consulting and implementation services, we develop Salesforce-based products and accelerators for the CPG and CH industries, helping organizations improve retail execution, field operations, and customer engagement.
Pricing Details
Free
You can fully use this solution without payment.