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Certinia Staffing Agent
Intelligently match talent to projects and eliminate staffing delays.
- Actions: 10Subagents: 2Agents: 1
- Industries
- Financial ServicesHigh TechProfessional Services
- Business Need
- ProductivityAnalyticsEnterprise Resource Planning
- Requires
- Agentforce
- AppExchange Partner Products
- Compatible With
- Platform Cloud
Instantly staff your projects and adapt to daily resourcing challenges. The Certinia Staffing Agent uses an intelligent staffing engine to quickly reallocate resources and prevent project delays, freeing up your team to focus on what matters most.
Highlights
EASY TO USE The Agent uses natural language and understands context, making it as intuitive as talking to a coworker. It doesn't just provide data; it actually gets the work done for you, automating complex tasks with simple requests.
SAVES TIME Reassign resources in seconds without switching contexts. The Agent processes many assignment changes in the time it would take to manually change just one, freeing up valuable time for resource managers.
KEEPS PROJECTS ON TRACK Stop costly project delays caused by resource unavailability. The Certinia Staffing Agent prevents resource gaps by intelligently filling roles, ensuring your projects run smoothly from start to finish.
LOCATE ALL ASSIGNMENTS Instantly retrieve all work assigned to a specific resource. The Agent handles the search for you, so you can focus on making only the necessary changes and keep your workflow moving.
MATCH RESOURCES TO AN ASSIGNMENT Powered by Certinia's Intelligent Staffing Engine, the Agent finds the exact resource needed for any assignment. It works just like a human resource manager, but with unparalleled speed and accuracy.
SWAP OR SPLIT ASSIGNMENTS Easily swap resources for future work or split in-flight assignments. The Agent processes these changes in moments, preserving existing billing and creating new assignments to complete the rest of the work.
BUILT ON AGENTFORCE The Staffing Agent uses Topics and Actions specific to Certinia data. It also works through the Einstein Trust Layer, so it honors user permissions and ensures full control and peace of mind.
Certinia's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Provider Details
Certinia
Austin, TX, United States
Certinia is the leading global provider of AI-powered Professional Services Automation (PSA), unifying sales, delivery, finance, and customer success on a single record to act with certainty across the entire services journey. Veda, Certinia's AI engine for services operations, combines specialist agents and intelligent actions grounded in decades of institutional knowledge to shift services organizations from reactive workflows to autonomous operations. This comprehensive system enables the world’s most complex global enterprises to accelerate time to revenue, drive scalable growth, and increase customer value. Certinia is backed by Haveli Investments, Salesforce Ventures, TA Associates, and General Atlantic. For more information, visit www.certinia.com.
Pricing Details
Paid Add-On Required
You must pay for a product or service that is external to Salesforce for this solution to work.
Available for early adopter. Requires Certinia Professional Services (PS) Cloud. For pricing, contact pricing@certinia.com.
Contact Certinia for full details.