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Certinia Staffing Agent

By Certinia

Intelligently match talent to projects and eliminate staffing delays.

No Ratings
Paid Add-On Required  

Payment required for external services or products

Agentforce ContentsAgentforce Contents
Actions: 10
Subagents: 2
Agents: 1
Industries
Financial Services
High Tech
Professional Services
Business Need
Productivity
Analytics
Enterprise Resource Planning
Requires
Agentforce
AppExchange Partner Products
Compatible With
Platform Cloud

Instantly staff your projects and adapt to daily resourcing challenges. The Certinia Staffing Agent uses an intelligent staffing engine to quickly reallocate resources and prevent project delays, freeing up your team to focus on what matters most.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Agentforce
AppExchange Partner Products
To use this solution, you need this AppExchange partner product.
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Platform Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Requires Summer 25 Certinia PS Cloud Requires Agentforce and Flex Credits

App Details

Version
PSA AI Agent Service/0.6.0 0.6.0
Listed On
09/17/2025
Latest Release
09/17/2025
Agentforce ContentsAgentforce Contents
Actions
Actions are how agents get information and perform tasks.
Subagents
A subagent is a job an agent can do.
Agents
Agents use context to complete tasks on their own.
Actions: 10
Subagents: 2
Agents: 1
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.4.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
08/26/2025

Additional Details

The Certinia Staffing Agent, powered by Agentforce, is designed for resource and project managers to quickly and easily staff projects with the best-fit talent. Our intelligent staffing engine automates complex, time-consuming workflows, saving valuable hours and preventing costly project delays caused by resource unavailability. KEY FEATURES Primary use case is to intelligently find and assign replacement resources when the original is unavailable. Identify all assignments for a resource, match new resources to work, or swap/split assignments as needed. INTELLIGENT CRITERIA Evaluates a range of criteria to find the perfect replacement in seconds, including region, practice, group, role, required/desired skills, and skill levels. It also considers a resource's availability to ensure the best possible match. BUSINESS BENEFITS Eliminates the daily struggle of manual resource management. It empowers your team to keep projects on track and focus on strategic initiatives instead of administrative tasks, enabling your business to scale its resource management function efficiently."

Need help?

Certinia

Austin, TX, United States

Learn more at certinia.com/services/support/.

Support Phone1-877-828-9161
Other ResourcesEmailTerms & Conditions