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Meltwater Engage

By Meltwater

Connecting Social Media Conversations to the Service and Sales Clouds.

No Ratings
Paid Add-On Required  

Payment required for external services or products

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Business Need
Customer Service
Marketing
Requires
Service Cloud
Compatible With
Sales Cloud
Service Cloud

Connect Meltwater to the Service and Sales Clouds to enhance social media customer care efforts and ROI. Route cases, contacts, and leads from Engage and respond to social media conversations without leaving the Service Cloud.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Additional Requirements
API access has to be granted from the Service Cloud instance in order to connect to Meltwater Engage.

App Details

Version
Meltwater Engage/ver 0.1 1.0.0
Listed On
10/23/2023
Latest Release
11/16/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 1
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
05/08/2023

Additional Details

Streamline your CRM workflow by integrating Meltwater Engage and syncing cases, contacts, and leads with Salesforce for efficient allocation to the proper teams. Respond to social content directly from Salesforce.

Need help?

Meltwater

San Francisco, CA

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