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DexCare for Salesforce
Empower agents to find best-fit care options within Salesforce workflows.
- Industries
- Healthcare & Life Sciences
- Business Need
- Customer ServiceAnalytics
- Requires
- None
DexCare for Salesforce integration enables call center agents or care coordinators to find and book real-time visits to the right provider, at the right time, and in the right setting.
Highlights
Agents can search and book across care options (virtual, weekend clinics, urgent care) and providers directly within the Salesforce workflow.
No more “swivel chair” switching between systems -- book appointments for new and returning patients in your EMR without leaving Salesforce.
Easily see most convenient location and availability personalized to each patient's needs.
Less training and overhead as agents can use built in routing to direct patients to best options.
Agents can even initiate a text for low acuity patients to quickly launch an on-demand virtual visit.
Provider Details
DexCare is on a mission to expand access to care for everyone. Health systems rely on DexCare to achieve the operational clarity to best utilize clinician hours, to intelligently navigate consumers to care, and to regain cost controls for sustainable growth. Our platform extends limited health-system capacity to ensure patients are matched to the right provider, at the right time, and in the right setting. And everything we do is rooted in data intelligence. Today, DexCare has booked more than 3 million appointments across 50 states, and partners with leading U.S. health systems, including Kaiser Permanente, Providence, and Community Health Network.
Pricing Details
You must pay for a product or service that is external to Salesforce for this solution to work.
The DexCare platform is required to facilitate connectivity to EMR systems and other data sources to present accurate search results to users working on behalf of patients.
Increasing user counts reduces the monthly per-seat license fee.
Annual Subscription
$85,000 USD/company/year
User License Fee
$880 USD/user/year