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DexCare for Salesforce

Empower agents to find best-fit care options within Salesforce workflows.

Overview

DexCare for Salesforce integration enables call center agents or care coordinators to find and book real-time visits to the right provider, at the right time, and in the right setting.

Agents can search and book across care options (virtual, weekend clinics, urgent care) and providers directly within the Salesforce workflow.
No more “swivel chair” switching between systems -- book appointments for new and returning patients in your EMR without leaving Salesforce.
Easily see most convenient location and availability personalized to each patient's needs.
Less training and overhead as agents can use built in routing to direct patients to best options.
Agents can even initiate a text for low acuity patients to quickly launch an on-demand virtual visit.

DexCare for Salesforce is embedded directly into your healthcare workflows allowing for call center agents to search and book across care options (virtual, weekend clinics, urgent care, etc.) and providers. This allows agents to see real time appointment availability from the EMR directly in healthcare workflows – making it easy to quickly find the most convenient location and availability to meet each patients personalized needs.

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Elevate Your Agents with AgentExchange Solutions

Have Questions?

DexCare for Salesforce

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