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Snap2Case
Report errors in a snap and troubleshoot faster in Salesforce.
- Business Need
- IT & AdministrationCase Management
- Requires
- None
- Compatible With
- Sales CloudService Cloud
Turn errors into insights with Snap2Case, an app that streamlines error reporting and resolution processes in Salesforce. Fix errors faster with tips and AI-powered suggestions, while reducing downtime in both production and testing environments.
Highlights
📸 Report Errors in a Snap Get access to a user-friendly error reporting wizard that features screenshot support, minimal fields, and the automated capture of record information.
🤖 Simplify Error Management with AI (Optional) Take the complexity out of error management by leveraging AI to detect errors in screenshots, intelligently route support cases to the right teams, and recommend solutions.
💡 Your Built-In Troubleshooting Expert Review tips for resolving known errors, customized and managed by your support team, right within your Salesforce org.
📈 Clear Insights into Org Health Leverage OOB reporting and dashboards to gather insights, track the trends of errors, prioritize fixing the errors that matter most, and proactively address issues before they occur.
🔐 AI on Your Own Terms Activate AI when you need it, and remain in control by providing your own OpenAI API key. This flexibility allows you to manage your AI costs independently, set budget limits, and set data sharing restrictions for your company.
🛠️ Professional Support Enjoy responsive, knowledgeable customer support every step of the way.
Provider Details
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
SkillShockTech is an independent consulting firm dedicated to empowering SMBs and tech professionals by offering: ✅ Salesforce Configuration and Development Services ✅ Innovative Software Products ✅ Invaluable Resources for Underrepresented Communities in Tech Here's why you'll want to work with SkillShockTech: ✅ Quality-driven services tailored for SMBs ✅ Streamlined processes that grow with your business ✅ Personalized 1:1 support from a certified developer based in North Carolina
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
A 30-day free trial is available for all new installations! After the trial, you can choose the plan that works best for you.
Monthly
$119 USD/company/month
Yearly
$1,190 USD/company/year