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Q-Flow | Customer Journey Management

By Q-nomy Inc

Streamline the customer journey and optimize service and retail operations

No Ratings
Paid Add-On Required  

Free to Install. Discounts available for nonprofits.

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Industries
Financial Services
Government
Retail
Business Need
Sales
Productivity
Customer Service
Requires
Sales Cloud
Service Cloud

The Reseller Application is a scheduling and queue management solution that enables service providers to manage end-customer appointments and visits at virtual channels, service locations or stores, ensuring a seamless experience and optimized operations.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Additional Requirements
The core system runs on Windows Server and SQL Server (version and configuration may depend on the specific business requirements). Either SaaS (Azure / AWS) or on-prem / dedicated cloud. Physical queue management requires specific equipment.

App Details

Version
Q-Flow for Salesforce/ver 0.4 0.4.0
Listed On
07/09/2026
Latest Release
07/09/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Accessible Solution
This company indicates that their solution meets certain accessibility standards. To learn more, review the Accessibility Conformance Report provided by the company. We don't independently audit a solution's accessibility.
View Report
No Limits
Lightning Ready
Managed Package
Lightning App Builder
Accessible Solution
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 1
Custom Apps: 0
Lightning Components
Global: 2
App Builder: 0
Community Builder: 0
Languages
English
Finnish
French
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/22/2026

Additional Details

ENTERPRISE APPOINTMENT SCHEDULING AND CUSTOMER FLOW ORCHESTRATION Q-Flow is a comprehensive platform for managing appointments, walk-ins, queues, and customer journeys across physical and digital service channels. It helps organizations deliver timely, efficient, and personalized service by optimizing how customers are scheduled, routed, and served. Q-Flow combines powerful back-office tools with intuitive user interfaces for customers, agents, and managers. It supports complex service scenarios, including multi-step processes, prioritized queues, appointment rules, staff and resource management, and real-time analytics. Q-Flow integrates with Salesforce to enhance CRM workflows with native appointment and service management. It supports bidirectional data exchange, allowing organizations to link scheduled interactions and walk-in visits to customer records, cases, and journeys. With robust configuration capabilities, Q-Flow adapts easily to changing business needs, operating models, and compliance requirements. It is used globally across industries including public sector, healthcare, banking, and telecom.

Need help?

Q-nomy Inc

USA

Please contact us for any questions, issues or requests.

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