Support Tickets
Salesforce Free Support Ticket App
Overview
A Salesforce-native Support Ticket app to track, assign, prioritize, and resolve internal or IT support issues efficiently.
See How Support Tickets Works
Salesforce-native support ticket management
Support Ticket App is a Salesforce-native solution designed to help organizations efficiently track, manage, and resolve internal or IT support requests directly within Salesforce. Built using standard Salesforce configuration, the app provides a simple yet structured approach to handling support tickets from creation through completion. The application enables teams to centralize issue tracking, improve accountability, and gain visibility into support workloads without relying on external tools or integrations.
Categories
- Business Needs
- SalesIT & Administration
- Industries
- EducationHigh TechManufacturing
- Personas
- Administrator
- FeaturesLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Editable CodeThis product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- Lightning ReadyEditable CodeLightning App BuilderSalesforce Mobile